When you can reverse
- The payout went to Wave.
- Its status is
completed. - It was sent no more than 3 days ago.
Reverse it
Use the payout’sid or its transfer_reference:
cURL
transfers:write permission.
If it works, the payout’s status becomes reversed, the amount and the fee go back to your payout balance, and you get a transfer.reversed webhook.
If Wave refuses, for example because the money was already withdrawn, you get an error and nothing changes. The payout stays completed.
Unclaimed Wave payouts
If a Wave payout goes to a number with no Wave account, Wave holds it. If nobody claims it, Wave returns it after about 15 days. We then put the money back in your payout balance and sendtransfer.reversed.